IAM Service Lead - Manchester

IAM Service LeadManchester (Onsite, 5 days/week)

£70,000 - £78,000 + perm benefits

We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible for ensuring secure, compliant, and efficient access across the organisation.

You will be accountable for the end-to-end delivery, governance, and continuous improvement of IAM services, ensuring the right individuals and systems have the appropriate access at the right time.

Key responsibilities:

• Own the IAM service end-to-end (delivery, governance, performance)
• Lead Service Design, TOM, and Service Transition
• Oversee Joiner/Mover/Leaver (JML) processes and access governance
• Act as the main contact for audits and compliance
• Manage SLAs, KPIs, risks, and stakeholders

We're looking for:

• Proven IAM service ownership (not just support)
• Strong governance experience across multiple IAM domains
• Experience with audits, compliance, and lifecycle management
• Hybrid IAM knowledge (on-prem + cloud)

Tech exposure to MIM, Entra ID, Okta, or PAM tools is a plus.